Privacy policy
Privacy Policy
Your Privacy
At VEYRAH, we treat your personal information with care.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or contact us.
By using our website, you agree to the practices described below.
What We Collect
When you interact with us, we may collect:
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Contact details (name, address, email, phone number)
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Order and payment confirmation details
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Account information (if applicable)
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Customer service communications
When you browse our website, we may automatically collect:
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IP address
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Device and browser information
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Site usage data
We use cookies and similar technologies to operate and improve our website.
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send order updates
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Improve our website and services
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Send marketing communications (if you have opted in)
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Prevent fraud and maintain security
We do not sell your personal information.
Sharing Information
We may share your information with trusted partners who help us operate our business, including:
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Shopify (our e-commerce platform)
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Payment processors
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Shipping providers
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Marketing and analytics providers
We may also share information where required by law.
International Transfers
Because we serve customers in the EU, UK, and US, your information may be processed outside your country.
Where required, we rely on legally approved safeguards, including Standard Contractual Clauses or adequacy decisions.
Data Retention
We retain your personal information only as long as necessary to:
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Fulfill your order
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Comply with legal obligations
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Resolve disputes
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Maintain business records
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request correction
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Request deletion
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Restrict or object to processing
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Withdraw consent
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Request data portability
To exercise your rights, contact us at:
If you are located in the European Economic Area or the UK, you also have the right to lodge a complaint with your local data protection authority.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no system can guarantee absolute security.
Children
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
For privacy-related questions, please contact: