Shipping policy
Shipping Policy
We keep shipping simple and predictable.
Processing Time
All orders are prepared and dispatched within 2 business days.
You will receive a confirmation email with tracking details once your order has been shipped.
Orders are processed Monday to Friday, excluding public holidays.
Delivery Times
Estimated delivery time after dispatch:
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European Union: 3–6 business days
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United Kingdom: 3–6 business days
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United States: 3–6 business days
Delivery times may vary slightly depending on location and carrier conditions.
All shipments include tracking.
Shipping Rates
Shipping costs are calculated at checkout and clearly displayed before payment.
Tracking Your Order
Once your order has shipped, you will receive a tracking link via email.
You can use this link to follow your delivery in real time.
If you do not receive tracking information within 2 business days, please contact us at:
Delays
While we aim to meet the estimated delivery times above, delays may occasionally occur due to:
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Customs processing
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Carrier delays
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Peak seasonal periods
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Incorrect address details
If your order appears delayed, please contact us and we will assist you.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout.
VEYRAH is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error after placing your order, contact us immediately at support@byveyrah.com and we will do our best to help before dispatch.
Customs & Duties (UK & US)
Orders shipped outside the European Union may be subject to customs duties or import taxes. These charges are determined by local authorities and are the responsibility of the recipient.
If you have questions regarding customs fees, we recommend contacting your local customs office.
Questions
If you have any questions about shipping, delivery, or tracking, please contact:
We’re here to help.